Here is a list of Frequently asked questions, if the answer to your question isn’t on the list please contact us info@yourbodyworkshop.co.uk .


Where is the clinic?

Zacs in Marlow with appointment options on weekdays, parking is nearby in Waitrose or Sainsburys car parks or for evening appointments on the high street. If you come into reception, there is a waiting area downstairs, if there is nobody at reception there may be a class in progress, if you take a seat and I will come and met you in reception.

Accessibility: Zacs treatment room is on the first floor up some stairs and a short walk to the car park.


What should I wear ?

Massage is a hands-on treatment and therefore some degree of undress is required. It’s a good idea to wear some shorts, and suitable underwear, shorts for guys and ideally a normal bra as opposed to a sports bra and shorts if possible. Towels will be used for your comfort and dignity throughout the treatment. I advise removing necklaces and bracelets if possible.


What should I bring with me ?

If you have a specific in jury or condition it’s a good idea to gather your thoughts before the session with a list of dates of injuries and treatment which can speed things up.  Payment is due at the end of the session either by card or cash.

If it is your first appointment, I will email you a consultation form prior to the appointment, if you can bring this with you already completed it will speed things up, meaning less admin time and more treatment time.


Will it hurt are there any adverse effects ?

Although some aspects of sports massage can be uncomfortable and lead to soreness, it shouldn’t be painful, your comfort will always be a priority. Different clients respond differently to massage and its important during the consultation that you are open about any previous reactions you have had to massage and feedback after your session. Some clients after a deep tissue session can feel tired for a day or so afterwards, this is a positive sign as the body is working hard to flush out the waste products from the muscles. Its advisable to drink water after the session as massage to rehydrate the body and avoid alcohol.


If you are planning a competitive event, long cycle etc, please discuss timings of your last pre event treatment as the optimum time may be several days prior to the event  for pre and a couple of days afterwards for a post event treatment.


How many sessions will I need ?

The number of sessions will depend on each individual. We recommend treatment as part of an ongoing preventative maintenance plan rather than waiting until something goes wrong.


What if I need to cancel or rearrange ?

Take a look at our full terms and conditions for details on cancelling. http://www.yourbodyworkshop.co.uk/terms-and-conditions/ , the online booking system allows you to reschedule up to a coupld of days beforehand.


What is the cost and how to I pay ?

The cost of your treatment will depend on the length of the session and if its your first appointment or a follow up. Payment is by Cash or Card at the end of the session. We are unable to offer credit.

Can I claim on my Health Insurance ?

Below is a list of Private Health Cash Plan providers that recognise CNHC registration for reimbursement.  Please check with your provider before your appointment. You will need to pay for your appointment and then apply to your provider for reimbursement.
• Medicash provides health cash plans for individuals and businesses and recognises CNHC registration for reimbursement of several therapies including,  Massage Therapists who use Indian Head Massage. Medicash will cover 50% of the therapy cost up to the set limit per year, depending on the plan.

• The Health Insurance Group are a broker which work to find the best cash plan for individuals or businesses. They work with Medicash (which provides reimbursement for a wide range of complementary therapies) and several other cash plan providers.

• Pure Benefits provides health cash plans for businesses through Medicash and depending on the treatment may reimburse for CNHC registered Massage Therapists.

• Westfield Health recognises CNHC registration for reimbursement on a limited number of corporate paid plans provided by specific employers for and for those CNHC registered Massage Therapists who practise Sports Massage.

• Health Shield will reimburse for the following CNHC registered disciplines on specified corporate paid plans:  will reimburse for CNHC registered Massage Therapists who use  Remedial Massage or Sports Massage.


What about the practitioners insurance?

All practitioners at The Body Workshop are qualified, hold a current First Aid certificate and professional and public indemnity insurance, for the services provided.


What is the difference between a spa massage and a sports massage ?

Sports massage practitioners who hold a level 5 qualification in sports and remedial massage and will use a variety of assessments, treatments and rehabilitation skills to work with you. The aim is to address each of these issues and to enable and promote healthy functioning throughout your whole musculoskeletal system. Elements of the massage will be relaxing but aromatherapy oils aren’t used, and I don’t know anyone yet who has fallen asleep in a sports massage. Spa Style Massage therapist are generally qualified to Level 3.


Level 5 Practitioner’s have an advanced knowledge of anatomy and physiology and it’s likely that you may be given some “homework” and after care guidance in the form of exercises and lifestyle advice. This is to help you to help yourself to prevent future problems occurring and to take an active role in your recovery.


Who governs Soft Tissue Therapy ?

The two governing bodies for sports & remedial massage therapists are:
The Institute of Sports & Remedial Massage (ISRM) and Sports Massage Association (SMA). I am also registered iwth the Complementary and Natural Healthcare Council (CNHC) professional standards authority accredited register.


The ISRM and the SMA are authorised by the government backed Complementary and Natural Healthcare Council (CNHC) to oversee sports massage therapists. Both the ISRM and the SMA require their members to do a minimum of 15 hours continuing professional development training per year to stay up to date.


The ISRM oversees the award of the BTEC Level 5 vocational qualification in Sports and Remedial Massage Therapy. To be a member of the SMA you need a level 3 qualification; it also oversees the awards of both BTEC Level 5 and BTEC Level 4 qualifications. Spa style m(not what we offer) massages are generally governed by VTEC which has its root in the beauty industry,
I am member of both governing bodies the SMA and ISRM.